SHIPPING & DELIVERY

Bulk Blown Wood Pellet Delivery.

DetailsInformation
Delivery DaysMonday to Friday (9:00 AM – 5:00 PM)
Delivery TimeframeWithin 7 working days from order date (exceptions during peak periods)
Saturday DeliveriesPossible at discretion of Pellets Olczyk
Customer Responsibilities– Provide accurate address and contact information
– Ensure access if not present
– Remove obstructions (e.g., branches)
Access Requirements– Sufficiently wide
– Reasonably level
– Free of obstacles
Access CompromisesNotify Pellets Olczyk in advance to avoid delivery charges
Delivery MethodBulk delivery via pneumatic hose
Weight ConfirmationQuantity confirmed by onboard weight management system; visual confirmation available
Product StandardsComplies with WFQA approval and certification, FSC standards
Storage ResponsibilityProvide safe, suitable bulk storage for full order quantity
InvoicePresented at delivery; payment required in advance or at delivery

Palletised Delivery

DetailsInformation
Delivery DaysMonday to Friday (9:00 AM – 5:00 PM)
Delivery TimeframeWithin 7 working days from order date (exceptions during peak periods)
Saturday DeliveriesPossible at discretion of Pellets Olczyk
Courier NotificationsCustomers will be informed if a courier is used
Delivery MethodSmall truck with manual tail lift and pallet truck
Special RequestsMay incur additional charges, particularly outside the Leinster area
Access Requirements– Sufficiently wide
– Reasonably level
– Free of obstacles
Delivery NotificationArrival time communicated on the delivery day (not guaranteed for couriers)
Truck RequirementsMinimum 7.5-tonne truck access required; kerbside delivery if inadequate
Moffett DeliveryFree within Leinster area; suitable for rough terrain
Storage ResponsibilityCovered, dry storage is essential for product integrity
Product StandardsComplies with FSC or PEFC standards
Delivery IssuesMust be reported to Pellets Olczyk at the time of delivery
InvoicePresented at delivery; payment required in advance or at delivery

Order Sizes Offered

Order TypeWeight/Quantity
Full Load Pallet1050 kg (70 bags x 15 kg)
Big Bag1000 kg, 1100 kg
Full Load Truck24 tons
BulkCustomized according to customer reques

Important Notes

  • Ensure all access points are clear for timely delivery.
  • Communicate any potential issues regarding access prior to delivery.
  • Review product standards and storage requirements to maintain quality.